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Refund Policy

  1. A full refund against the tuition and fees or a credit in a comparable amount against future tuition and fees to students, who are called for active duty or active service. A full flexibility for re- enrollment and re-application will be offered to these students.

  2. For students who cancel their classes from the institution maybe eligible for tuition and fee refund based on the following refund table below:

Students must make a written request for the Withdrawal and request for the Refund, if student had attended the classes in person or web or miss the classes prior to the formal request then these weeks’ counts will be considered as student had taken the classes and these number of weeks will be used in determining the refund amount.

3. If there is a billing balance or outstanding balance, they may still be liable for unpaid institutional costs as well as any non-institutional costs. The school may deduct an administrative fees $100 from the amount of the total refund.

Standard of Satisfactory Academic Progress


Maintain your financial aid by following the Standard of Satisfactory Academic Progress (SAP)

“”IT Expert System Inc does not currently provide any financial aid or scholarship, however actively working with FAFSA and other financial aid services to support qualified candidates.””


Purpose and Scope

The following Standards of Academic Progress (SAP) are in accordance with federal guidelines for continuing student eligibility for financial aid.



Federal regulations require that financial aid recipients meet certain academic standardsto be eligible for federal financial aid.To ensure financial aid recipients are making Satisfactory Academic Progress (SAP),academic transcripts are reviewed at theend of each term to determine eligibility for thenext term. All terms of attendance are reviewed, including periods in which the studentdid not receive financial aid.Students not in good standing will be denied aid andmayfollow the appeal process below to be considered for any aid.


Standards of Academic Progress

Satisfactory academic progress is measured both qualitatively, by reviewing theeducational objectives completed, and quantitatively by review the cumulativeattendance rate. A minimum of 90%cumulative attendance is required, with no morethan 10% excused absences. Absences above 10% are unexcused and must be madeup

  1. Qualitative Progress: Students needs to maintain a cumulative grade point average of at least 2.0 (a C average). Grade point values are A = 4.0, B = 3.0, C =2.0, D = 1.0, F = 0. Grades of I, CR, PR, NC, W, AU, and TR are not calculated in the GPA. In the case of a repeat course, only the higher grade is calculated into the grade point average.

  2. Completion Rate: Students needs to complete a minimum of 66.67 percent of course work(registered clock hours) attempted at IT Expert System Inc. Any course with a grade with drawing(W), (F), incomplete (I), progress (PR), audit(A,U),or No Credit (NC) is not considered completed course work. A course is counted as completed only once, regardless of how many times attempted or the grade earned. Transfer credit is counted as attempted and completed, thus increasing a student’s completion rate.

  3. Maximum Time Frame: Students may complete theirprogram within 90%percent of the course hours required by the program. 


Students who haven’t reached their maximum allowable course hours will besuspended from receiving financial aid. Developmental or remedial hours areexcluded from this calculation. The MTF calculation counts all attempted hoursincluding repeated courses, ineligible courses, and transfer hours accepted byCNM. This also includes hours taken under a previous major and hours for whicha student did not receive financial aid.

Monitoring Process

  • Attendance and course objective completion data will be submitted to the Financial Aid Office for review at the scheduled midpoint of the program andagain at the scheduled end of the program.

  • Students must meet the qualitative and quantitative standards listed aboveat the midpoint of the programand again at the scheduled end of the program.

  • Failure to meet the terms of the policy at the midpoint period of the program will result in the student being placed on Financial Aid Suspension for thenextpayment period.

  • Students on suspension are not eligible for financial aid until they meet the terms of the policy and return to “good standing” status or submit a successful appeal. Students may not graduate from the program while on Financial Aid suspension


Financial Aid Warning


Continuing students are placed on financial aid warning when they fail to meet thecumulative qualitative or completion rate components of Satisfactory Academic Progress(SAP). Students will receive federal student aid during the warning term. Studentsneedstomeet ALL cumulative standards by the end of the warning term to be eligible forfinancial aid the next term theyattend,or they will be suspended from financial aid (SeeFinancial Aid Suspension below).


Note: Students who were on a prior approved appeal plan or appeal probation and donot meet all cumulative standards will not be eligible for another warning status and willbe placed directly into suspension.


Financial Aid Suspension


Continuing students are suspended from receiving financial aid if they do not meet theSAP by the end of their warning term. Students on financial aid suspension will not receiveany form of federal or state financial aid (grants, student loans, student employment).

Financial aid eligibility may be reinstated when all requirements of SAP are met. Studentssuspended from receiving financial aid are not eligible for a financial aid deferment. Thissuspension pertains only to financial aid and does not prevent you from enrolling andpaying for classes on your own.


Financial Aid Appeal Policy


Students suspended from financial aid may appeal their suspension if there wereextenuating or unforeseen circumstances affecting their progress. All appeals shouldexplain and document all terms in which progress was not met. Each appealmust alsoaddress how the circumstances that caused the suspension have been resolved.

Appeals are evaluated on a term-by-term basis. Should a student’s appeal be approved,the student is required to sign an Appeal Contract for either one or multiple terms.Bothoptions will require students to meet certain conditions each term of attendance, such asearning a specified GPA, maintaining a specified completion rate, and registering for acertain number of credit hours. To facilitate understanding, a copy ofthe contract will beprovided to the student.


Financial Aid Probation


A student not meeting SAP, but who have their appeal accepted, will be placed onprobation if it is possible for the student to regain an acceptable academic progressstatus at the endof the semester. A student placed on probation will be notifiedthrough the Gator Self Service account at the time they are awarded. In order tocontinue receiving aid the student must complete 75 % of all coursework attempted forthat semester, and a cumulative GPA, which meets the standards described above.Their status will be re-evaluated at the end of the semester, which they are placed onprobation.


Probationary Appeal (for use for one term only)


  1. Students who fall in this category are below the required70% completion rate. Atthe end of the appealed term, these students must have at least completed70percent of their attempted classes, and not have exceeded their maximumallowable hours (MTF). Ifthese students do not meet these requirements, they willbe suspended, and future appeals may not be approved. Financial Aid Probationcontracts do not apply to students who have exceeded their maximum allowablehours (MTF). However, MTF suspensions and other appeals requiring more thanone term to meet SAP or complete a program may be approved on an AcademicPlan.

  2. Appeal Plan (for use for multiple terms) An Academic Plan (AP) is given to a student whose appeal has been approved for resolved extenuating circumstances but who will need more than one term to meet cumulative SAP standards. The Academic Plan Contract requires completinga required number of credits with a particular grade point average over more thanone term. Should a student on an AP contractnot meet the requirements in any given term, the student would automatically be suspended, and future appealsmay not be approved. Students on an AP contract who skip a term will also be suspended


Financial Aid Academic Plan


A student not meeting SAP, but who have their appeal accepted, will be placed on anAcademic Plan if it is determined the student will require more than one semester toregain satisfactory academic progress. Students placed on an academic plan must meetthe Academic Plan (PLAN) agreements which are: not dropping, withdrawing, or makingbelow a “C” in any course, and taking only the classes that are required for their degreeplan. Failure to comply with these conditions will terminate any and allfurther financialaid eligibility. Students who fail to comply with their PLAN agreements do have theoption to submitonelast chance appeal letter to the Financial Aid Advisor for thefollowing semester.

Appeals Procedure


  • Students are responsible for payments that become due to the college while an appeal is being considered.

  • Students with documented mitigating circumstances will submit a complete appeal packet by the deadline noted on the Financial Aid Appeal Form. Mitigating circumstances include:

    • Active duty service or other service in the United States Armed Forces or Texas National Guard during a period in which the student was enrolled and is attributable to the failure to meet the Satisfactory Academic Progress policy.

    • Personal illness, previously undisclosed disability, injury or accident(requires a written statement by a doctor, valid hospital records, accident and/or police report) which affected the student's academic performance.

    • Death of an immediate family member or responsibility for the care of someone who is sick, injured or disadvantaged in which the provision of care affected the student's academic performance.

    • Natural Disaster or Declared National, State or Local Emergency.


Reinstatement of Financial Aid


A student’s Title IV aid eligibility will be reinstated if the student prevails upon appeal or regains satisfactory academic progress status by meeting the qualitative and quantitative requirements.


The Deadline to Submit Appeals is the Friday Before the Term Begins.

Copyright Infringement Policies and Sanctions


According to the federal copyright law, unauthorized distribution of copyrighted material may subject persons in violation to civil and criminal liabilities.


Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title17 of the United States Code (USC)). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.


All members of IT Expert System Inc. – students, faculty and staff members and administrators–are responsible for complying with the requirements of the copyright law. It will be assumed that the copyright law applies to all material, unless one of the following applies:


The work is in the public domain, including works by the U.S. Government;

  • The use of the work qualifies as fair use under the copyright law; or,

  • Prior written permission from the author has been obtained, or appropriate royalties or licensing fees have been paid in exchange for usage rights.


IT Expert System Inc. takes the protection of intellectual property seriously, whether it is that of a student, a faculty member, or of a source outside the IT Expert System Inc. Community. All concerns related to the violation of copyright and trademark law are referred to the administration. Students are exposed to concepts that tie into plagiarism throughout their academic career and are offered additional workshops and other opportunities outside the classroom to improve their understanding of this important legal principle.


Brief Definitions:


Copyright infringement (also piracy) is the use of any work protected by copyright law without permission where such permission is required. Plagiarism is copying another person’s ideas and misrepresentation those ideas as one’s own work. Plagiarism can lead to expulsion from an institution of higher education and cause permanent damage to a student’s professional reputation. Even cases of accidental plagiarism are investigated by schools and can lead to serious consequences.


Examples of Appropriate Uses of Copyrighted Works:


1.Appropriate Classroom Uses of Copyrighted Works

  1. Distribute multiple copies of excerpts of copyrighted works that meet the fair use standards (including the copyright notice).

  2. Show Videos or DVDs in class for instructional purposes(if the professor owns a legal copy)

  3. Listen to CDs or records in class for instructional purposes (if the professor owns a legal copy)


2.Appropriate Out of Classroom Uses of Copyrighted Works in the Library:

  1. Make copies of articles, book chapters, essays, short stories, etc. for class preparation or research.

  2. Place photocopies of excerpts of copyrighted works that meet the fair use standards on reserve (include copyright notice).

  3. Place originals of books, CDs, DVDs, or other materials on reserve.

  4. Place electronic copies of articles and electronic books from library databases on reserve.

3.Appropriate Online Uses of Copyrighted Works as part of a student’s course work:

  1. Post-instructor-authored materials (syllabus, notes, etc.)

  2. Post copies of material from the public domain

  3. Post or link to materials according to a Creative Commons license.

  4. Link to articles from library databases (ask a librarian for help if needed)

  5. Link to freely available websites


Examples of Inappropriate Uses of Copyrighted Works.


  1. Posting copyrighted materials on the open web without permission.

  2. Copying from consumable materials, e.g., workbooks, test booklets, etc.

  3. Copying and distributing or placing on reserve the same excerpts for more than one semester without copyright permission.

  4. Copying large portions of materials, especially to avoid purchasing a copy.

Copyright Violations/Penalties for copyright infringement include civil and criminal penalties.


  1. Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce, distribute, adapt, or publicly perform or display a copyrighted work. In the file-sharing context, downloading or uploading a copyrighted work without authority constitutes an infringement.

  2. Academic consequences for willfully violating copyright laws include, but are not limited to:

    1. Recording the grade for the assignment or test as a zero (0)

    2. Requiring an alternate assignment or test to be completed

    3. Removing the student from the course

    4. Removing the student from the Institute

  3. Potential Civil and Criminal Sanctions for Copyright Infringement:

    1. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or “statutory” damages affixed per work infringed.

    2. For “willful” infringement, a court may award per work infringed. A court can, in its discretion, also asses’ costs and attorney’s fees. For details, see Title 17, USC, Sections 504 and 505.

    3. Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines per offense. For details, see Title 17,USC, Section 506, and Title 18, USC, Section 2319.

  4. Policy Violations

    1. Inappropriate conduct and violations of policy violations will be addressed by the appropriate procedures and agents (e.g., the Office of the Dean, the Office of the Vice President, Academic Affairs, or the Office of Human Resources) depending on the individual’s affiliation to IT Expert System Inc.

    2. In cases where a user violates any of the terms of this policy, the user may–in addition to other remedies, temporarily or permanently be denied access to any and all IT Expert System Inc. computing resources, and appropriate disciplinary actions may be taken, up to and including dismissal.

  5. For more information, please see the Web site of the U.S. Copyright, and also

Creative Commons.


If it becomes difficult for a student to complete an assignment while respecting the copyrights on a source, one alternative is to look for an alternate source with a Creative Commons license. Many authors are now choosing another option between copyright’s “all rights reserved” and the complete freedom of public domain use. This option allows authors and creators to decide which rights they wish to reserve but is more generous about use than traditional copyright.




The purpose of this policy to show commitment to ensuring a safe and heathy organization and operational environment for everyone, free from alcohol and drug use and /or abuse.



This policy applies to all active Students and employees of IT Expert System Inc. All individual actively engaged with IT Expert System Inc. and its members are expected to report fit for duty. They must be able to perform assigned duties safely and acceptably, without any limitations due to the use or aftereffects of alcohol, drug, non-prescription drugs, prescribed medication or any other substances.



In compliance with the Drug-Free Schools and Communities Act Amendments of 1989and as a demonstration of the Institute’s long standing commitment to providing a safe, quality-oriented, and productive work environment, this policy has been established to reduce and prevent drug-and-alcohol related problems within the Institute community. Drug and alcohol abuse poses a threat to the health and safety of Student and employees and to the security of the Institute’s equipment and facilities. It is important that all members of the Institute community comply with applicable laws related to drugs and alcohol and understand the risks and consequences of substance abuse.



IT Expert System Inc. prohibits the unlawful possession, use, or distribution of illicit drugs and alcohol by employees and students on Institute premises, property, or as part of its activities.


The Institute expects all employees to report to work fit for duty and free of any adverse effects of illegal drugs or alcohol. This policy does not prohibit employees from the lawful use and possession of prescribed medications. Employees must, however, consult with their doctors about the medications’ effect on their fitness for duty and ability to work safely, and they must promptly disclose any work restrictions to their instructor.


Whenever employees are working, operating any Institute vehicle, present on campus, or are conducting Institute-related work offsite, they are prohibited from:

  • Using, possessing, buying, selling, manufacturing, or dispensing an illegal drug (to include possession of drug paraphernalia).

  • Being under the influence of alcohol or an illegal drug as defined in this policy.

  • Possessing or consuming alcohol.


IT Expert System Inc. will also not allow employees to perform their duties while taking prescribed drugs that adversely affect their ability to perform their job duties safely and effectively. Employees taking prescribed medication must carry it in a container labeled by a licensed pharmacist or be prepared to produce the container if asked. Detectable amounts of any illegal drug or illegal controlled substance while performing Institute business or while on campus is prohibited. Any illegal drugs or drug paraphernalia will be turned over to an appropriate law enforcement agency and may result in criminal prosecution.


While alcohol is served at certain Institute functions, employees must demonstrate good judgment if consuming alcohol during these events. It is important to note that if an employee is required to return to work after an event where alcohol is served, they must not consume alcohol at the said event as this would be in violation of Institute policy.




IT Expert System Inc. has established clear and specific sanctions for violations of its standards of conduct. These sanctions, ranging from warnings and mandatory referral to substance abuse awareness programs for minor offenses to dismissal and/or referral to civil authorities for major and/or multiple offenses, are applied consistently and fairly.





  1. The IT Expert System Inc. will provide an employee awareness program to inform employees of the danger of using controlled substances and/or alcohol in the workplace.



  1. Employees must seek assistance for drug or alcohol abuse problems before policy infractions occur and disciplinary action is necessary.

  2. Employees are encouraged to seek help from a trained counsellor or licensed treatment facility within the community. Information about drug and alcohol counselling and rehabilitation will be provided as needed.

  3. All associated costs for rehabilitation treatment will be borne by the employee. Some health insurance programs offer partial payment for treatment of problems related to drug or alcohol abuse.

  4. Once the drug or alcohol abuse policy is violated, subsequent enrolment in a treatment program will not necessarily lessen disciplinary action and may have no bearing on the determination of appropriate disciplinary action.


IT Expert System Inc. Will assist and support employees who voluntarily seek help for drug or alcohol problems before becoming subject to discipline or termination under this or other Institute policies. The Employee Assistance Program provides professional counselling and referral as well as consultation and information to IT Expert System Inc. Employees and their families through their health coverage provided through the Institute. For issues of drug and alcohol abuse, short-term counselling is available through this program. If necessary, referrals can be made to private counsellors or community agencies. All services of the Employee Assistance Program are confidential.



The Board delegates to the Administration the responsibility for establishing guidelines which promote a Drug & Alcohol-Free Workplace and developing procedures for dealing with policy violations. In the absence of specific further guidelines this policy shall govern.


For more information, contact Human Resources at (847)

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