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Business Analyst Module

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This course is structured around a series of activities in which you gain practical modeling experience. In the context of a real-world case study, you apply best practices in business requirement gathering, documentation and stakeholder

management to help you fulfill your crucial role as a business analyst.

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Quality Analysis

Management

Database Administration

Course Content

  • Introduction to business analysis

    • The rationale for business analysis

    • The development of business analysis

    • The scope of business analysis

    • The responsibilities of a business analyst

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  • Competencies of business analyst

    • The Business Analysis Maturity Model

    • The competencies of a business analyst

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  • Business strategy analysis

    • The strategic context

    • Strategic analysis techniques

    • SWOT analysis

    • Implementing strategy

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  • Business analysis process model

    • The life-cycle for business analysis

    • Creative problem-solving approach

    • Stages of the process model

    • Deliverables and techniques for each stage

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  • Investigation techniques

    • Interviewing and workshops

    • Observation approaches

    • Scenarios and prototyping

    • Quantitative investigation techniques

    • Documenting the business situation

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  • Stakeholder analysis and management

    • Categorizing stakeholders

    • Analyzing stakeholders

    • Stakeholder management

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  • Modelling the business system

    • Soft systems methodology

    • Documenting business situations

    • Business perspectives

    • Business activity models

    • Business events and business rules

    • Performance measures

    • Gap analysis

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  • Modelling business processes

    • Organizational view of processes

    • Value chain and value propositions

    • Business process modeling techniques

    • Improving business processes

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  • Gathering requirements

    • Requirements engineering framework

    • Actors in requirements engineering

    • Requirements elicitation

    • Requirements analysis

    • Requirements validation

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  • Documenting and managing requirements

    • The requirements document

    • The requirements catalogue

    • Types of requirement

    • Managing requirements

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  • Modeling requirement

    • Modeling functionality

    • Modeling data

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  • Delivering requirements

    • Delivering the solution

    • Delivery lifecycles – waterfall, V model, incremental, iterative

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  • Making a business and financial case

    • The business case in the project lifecycle

    • Identifying options

    • Assessing feasibility

    • Structure of a business case

    • Investment appraisal techniques

    • Realizing the benefits

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  • Implementing business change

    • The change management process

    • The emotional impact of change

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