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24/7 Multilingual Call Center & Customer Support Services in USA

Call Center

Get started today and experience the efficiency and ease of IT Expert System's Customer Support service!

At IT Expert System, Inc., we provide world-class call center solutions designed to enhance your customer experience, reduce costs, and help your business grow. With offices in Schaumburg, Illinois and a strategic partnership with a leading company in India, we deliver the perfect blend of local expertise and global efficiency.
 

We serve clients across industries including Information Technology, Telecom, E-commerce, Healthcare, Finance, Retail, Travel, and more. Our team is equipped with multilingual support in English, Hindi, and Gujarati to connect with diverse customers seamlessly.

🚀 Why Businesses Choose IT Expert System, Inc.

  • 📞 Multilingual Customer Support – Connect with customers in their preferred language.

  • ⚙ Advanced AI & Automation – Smart routing, chatbots, and analytics to speed up resolutions and improve satisfaction.

  • 👩‍💼 Skilled & Trained Agents – Professional communication for every type of interaction — from inquiries to complex issues.

  • 🌍 Global Service Delivery – U.S.-based operations with cost-efficient support from our India partner.

  • 📊 Data-Driven Insights – Forecast demand, manage seasonal spikes, and make smarter business decisions.

  • 🕒 24/7 Availability – Always-on support to meet customer needs anytime, anywhere.

🌟 The IT Expert System Advantage

 

By outsourcing to IT Expert System, Inc., you get:

  • Cost Efficiency – Reduce staffing and infrastructure expenses.

  • Operational Flexibility – Scale up or down to match your seasonal or business growth needs.

  • Omnichannel Engagement – Support via phone, chat, email, and social media.

  • Focus on Core Business – While we manage your customer engagement, you focus on innovation and growth.

  • Trusted Partnership – Years of industry experience with proven results for small businesses and enterprises alike.

💼 Industries We Serve

 

We provide tailored call center solutions for:

  • Information Technology & Software

  • E-Commerce & Retail

  • Telecommunications

  • Banking & Financial Services

  • Healthcare & Pharmaceuticals

  • Insurance

  • Travel & Hospitality

 

Whether it’s tech support, policy inquiries, order management, travel bookings, or customer care, we deliver customized solutions to keep your customers happy and loyal.

Monitoring Room

📍 Contact Us – Let’s Grow Together

 

  • IT Expert System, Inc.

    • 951 N. Plum Grove Rd., Suite A, C

    • Schaumburg, IL 60173, USA

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Global Partner Office in India – Delivering high-quality, cost-effective services with the same IT Expert System standards.

Office employee

Training Programs

Staffing

Class Schedule

Why ITEXPS?

Services

Proctoring Services

Student Portal

About Us

Contact Us

Training / Service Center :

951 N. Plum Grove Rd.

Suite A, C
Schaumburg, IL, 60173

Ph: 847 350 9034 x option 1

Email: info@itexps.com

Service Center :

1560 Wall Street,

Suite #111,

Naperville, IL 60563 

Ph: 847 350 9034 x option 2

Email: info@itexps.com

IT Expert System, Inc is approved to operate by the Private Business and Vocational Schools Division of the Illinois Board of Higher Education.

IT Expert System, Inc is not accredited by a US Department of Education recognized accrediting body. IBHE Mandatory Disclosure Reporting​

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IT Expert System, Inc is regulated by: Indiana Department of Workforce Development, Office for Career and Technical School

10 N Senate Avenue, Suite SE 308, Indianapolis, IN 46204

OCTS@dwd.in.gov, http://www.in.gov/dwd/2731.htm

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‘PMP’ and 'CAPM' are registered marks of the Project Management Institute, Inc.

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IT Expert provides staffing, placement, consulting, proctoring, and internship services separately, and these offerings are not included in the ACCET-accredited IT Expert System training programs.

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