Your Data • Your Choices • Our Commitment

Privacy Policy - IT Expert System

How IT Expert System collects, uses and protects the personal information of students, clients, candidates and website visitors. Questions? Email info@itexps.com or call 847-350-9034.

Terms & Conditions

AI TOOLS & YOUR PRIVACY

How We Handle Data in Our AI Assistants

This section explains data practices for our 24x7 Virtual Advisor, website chat assistant and WhatsApp AI Bot for Students.

What we collect

The messages you send, and the name, email, phone number and program interest you choose to share when you ask to book or be contacted. For the WhatsApp bot, your WhatsApp number and message history.

How we use it

To answer your questions, book appointments, send reminders and updates you request, and improve the quality and security of our services.

Who we share it with

Only with technology service providers that host or process conversations on our behalf. We do not sell your information.

Sensitive information

Please do not share Social Security numbers, bank or card numbers, dates of birth or medical information with AI tools. Our advisors collect required documents securely.

Your choices

You can stop using our AI tools at any time and contact info@itexps.com to request a review or deletion of your conversation data.

All information published online by IT Expert System; INC is subject to change without notice. IT Expert System is not responsible for errors or damage of any kind resulting from access to its internet resources or use of the information contained therein. Every effort has been made to ensure the accuracy of information presented as factual; however, errors may exist. Users are directed to countercheck facts when considering their use in other applications. IT Expert System is not responsible for the content or functionality of any technology resource not owned by the institution.

The statements, comments, or opinions expressed by users through the use of the technology resources of IT Expert System are those of their respective authors, who are solely responsible for them and do not necessarily represent the views of IT Expert System.

We appreciate your interest in the website of IT Expert System Inc.. When you use our website, your personal information is collected, used, disclosed, and protected in accordance with this Privacy Policy. You agree to the practices outlined in this policy by using our website.

Information We Collect

We may collect certain personal information that you voluntarily provide to us when you interact with our website. This may include:

Name, email address, phone number, address, and additional contact details are examples of personal information.
Registration Data: Data you enter to sign up for classes, events, or other initiatives.
Usage Information: Details about your usage and interactions with our website, such as your operating system, browser type, IP address, and browsing history.
Cookies: To improve your experience on our website, we may use cookies and other tracking technologies. Through the settings of your browser, you may control your cookie choices.

How We Use Your Information

We may use the collected information for various purposes, including:

delivering and overseeing our programs, activities, and services.
distributing communications, updates, and information about our products.
customizing the way you interact with our website.
examining website traffic in order to enhance user experience and content.
answering your questions, comments, or demands.

Disclosure of Your Information

We may share your personal information with:

Service Providers: Independent contractors who assist us in running our website and offering our services.
Legal Obligations: As mandated by legislation or in response to legitimate legal demands, including court rulings or official government rules.
Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of all or some of our assets.

Data Security

We put in place the proper organizational and technical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

Your Choices

You can choose to:

Obtain and Revise: Contact us to review and update your personal data.
Unsubscribe: You can choose not to receive our marketing communications by following the links in our emails.

SMS/MMS Communications & Consent

By providing your phone number through our website or platform, you consent to receive SMS (text) and MMS (Media) messages from IT Expert System related to our services, including but not limited to training programs, class reminders, student resources, event notifications, support updates, and promotional offers.

Message frequency may vary depending on your interaction with our platform.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving SMS and MMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at 📧 https://www.itexps.net/contact-us.

We do not sell or share your mobile phone number with third parties for marketing purposes.

SMS and MMS consent is not shared with third parties or affiliates for marketing purposes.
You do not have to consent to receive SMS or MMS messages in order to purchase any products or services from us.

Children's Privacy

Youngsters under the age of 17 should not use this website. We don't intentionally gather or request personal data from minors.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The most recent changes were made at the time indicated by the "Last Updated" date at the top of this policy.

If you have any questions about this Privacy Policy, please contact us at (847) 350-9034 or info@itexps.com.