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Disability Support Services

IT Expert acknowledges and embraces its responsibilities under the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act (ADA) of 1990, which forbid discrimination based on disability and mandate that qualified disabled students be given reasonable accommodations in all programs and activities under the institution's control, so long as making such accommodations won't put an undue burden on the institution or other students. IT Expert offers free accommodation support.


IT Expert upholds a rigorous non-discrimination policy. No student will face reprisals for participating in good faith and in a reasonable manner, or for requesting accommodations under this policy. Any applicant will not be subjected to discrimination on the grounds of race, color, religion, sex (including pregnancy, childbirth, related medical conditions, transgender status, and gender identity), national origin, age, disability, political affiliation, or belief. Additionally, beneficiaries, applicants, and participants will only be subjected to discrimination based on residency status or participation.


Ways To Request Support:


Any student with a documented physical, medical, psychological, or learning disability is encouraged to set up a phone or video appointment to determine the level of accommodation needed. To schedule your disability accommodations appointment, please schedule:

Disability Request Documentation:

Reasonable accommodations and services are available to students who furnish IT Expert with adequate proof of a disability that satisfies the requirements set forth by the Americans with Disabilities Act (ADA) or Section 504. A student with a disability must be able to complete the necessary requirements of an instruction program, with or without accommodations, in order to be deemed an otherwise qualified applicant.


Determining Appropriate Accommodations:

If a student needs accommodations at IT Expert, they should make an appointment with the IT Expert Disability Services Department. Reasonable and appropriate accommodations will be put into place based on the student's particular disability and the functional impact of the disability on the student's daily activities and academic obligations after the proper documentation has been submitted.


Standard Accommodations Available:

  • One-on-one instruction by instructors

  • Individualized consultations for academic guidance

  • Free practice test software for industry certification examinations

  • infinite attempts to pass industry certification exams (some exclusions apply)

  • Extra time allotted to submit vouchers for certification exams after graduation 

  • Extra time to fulfill attendance requirements (by using Canvas to participate in interactive discussion posts)

  • longer duration for tests

  • longer time spent on written tasks

  • Longer weekly labs and assignments

  • Termination of the term

  • frequent pauses during in-person instruction

  • Webcam not required for in-person instruction

  • Request to "do not call on" when participating in a live class

  • Both recorded and live class sessions have subtitles available.

  • Rooms for individual or small groups to test in order to reduce distractions while on campus


Important Acknowledgements: 

 It should be noted that time extensions should only be used when necessary, not as a regular way to make up for work that has been put off. It is still required that all homework be done, including discussion posts, labs, tests, and quizzes. In case you are having trouble finishing assignments in the allotted time, please get in touch with your instructor.


Tutoring and Additional Assistance:

On-demand one-on-one tutoring is offered. It is encouraged for students to ask their instructors for tutoring assistance directly. The syllabus for each course contains the instructor's contact information.


Right to Privacy:

By the Health Insurance Portability and Accountability Act of 1996/1974 (HIPAA), IT Expert personnel is not permitted to inquire about your medical conditions.


Points for Your Work:

If you turn in work after the allotted time, your instructors won't deduct any points. Submissions could still be marked as LATE in your grade book, though.


Monitoring Progress:

Disability support services To assist students in effectively completing your program, academic performance notices will be sent to them. Students are not immune from failure.


Satisfactory Academic Performance:

DSS Students are still subject to SAP surveillance. Students must make quantitative progress toward program completion in order to comply with federal regulations. Every semester, which consists of three five-week terms, is used to assess satisfactory academic progress, or SAP. A student must:


  1. Meet the requirements and earn a 2.0 or higher on a 4.0 scale when letter grades are assigned following each evaluation period in order to make satisfactory academic progress.

  2. Finish their course of study within 150 percent of the projected time of completion.


After the Academic Probation period ends and the veteran or eligible individual is no longer making satisfactory progress, the student's VA or Title IV educational benefits will be terminated.


Accelerated Classes:

You acknowledge that you enrolled in an accelerated program by enrolling at IT Expert and accepting Disability Support Services. IT Expert courses are five-week, full-time programs that move quickly. It is anticipated that students will devote 20 to 30 hours on average. You might need to set aside more time to support your learning plan.


Course Readiness:

There are benefits and drawbacks to both classroom-delivered instruction and online learning. With the advancement of technology making remote learning more connected than ever, the benefits of interactive distance learning, or IDDL, are growing quickly. In addition to having a modern computer, a fast Internet connection, and a distraction-free workspace, students also need to be self-motivated. Email, phone, live chat, interactive discussion boards, and live online classes will all be ways for students and faculty to interact.


14-Day No Attendance:

Students will be labeled as "No Starts" if they do not meet the attendance requirements (via interactive discussion posts) within 14 days of the start of their first term. Pupils who fail the course will receive a complete refund of any money they paid to IT Expert for tuition. Throughout their program, students must consistently meet the attendance and work requirements for each course, starting with the first 14 days. Before returning, students must take a required Leave of Absence (LOA) if they don't finish any assignments within 14 days of the start of class or don't meet the attendance requirements (as determined by interactive discussion posts).


Administrative Withdrawals:

In the event of a student's misconduct, their inability to maintain satisfactory academic progress, their nonattendance, or the institution's cancellation of the course or program, they may be subject to an Administrative Withdrawal (also known as a "Admin Drop").


Leave of Absence (LOA):

To assist a student's overall academic progress, a Leave of Absence (LOA) may be granted in certain situations. A leave of absence (LOA) may only be taken for 180 calendar days in a calendar year or half the duration of the program as published, whichever is less. Employment orders, medical leave, and military deployment are a few examples of such circumstances. For a complete description of the LOA policy, please consult the IT Expert catalog. During LOA periods, students who are receiving educational benefits from the VA or Title IV will no longer be eligible.


Code of Conduct:

In order to continue in their program, students must abide by the IT Expert Standard Code of Conduct and IT Expert Code of Conduct for Communication Platforms. Any code of conduct policies that students break could result in additional sanctions or administrative withdrawal. For a complete list of Code of Conduct policies, please consult the IT Expert catalog.


Disability Grievance Procedure:


A student has the right to request a review of their concerns if they think an IT Expert employee has discriminated against them due to a disability. Students may choose to file an official grievance. The student should first address their grievance in writing to the IT Expert Disability Services department before submitting a formal grievance.

The Vice President of Compliance and the Director of Student Services will examine the unresolved complaint after receiving this notice of grievance from the student. IT Expert might ask for more proof of the student's impairment. The Student Services Director will give the student a written summary of the review's findings after receiving and reviewing the material. For a comprehensive guide to grievance and complaint procedures, please consult the IT Expert catalog.

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