Office Admin ProgramMS Outlook Module

Learn Microsoft Outlook to manage emails, contacts, appointments and notes efficiently, in a hands-on course with weekly quizzes and a final project.

Book an appointment Call 847-350-9034

10 topicsWeekly quizzesHands-on projectsFinal project

Ten parts of the course

From the Outlook interface to troubleshooting. 1

Introduction

Overview, exploring and customizing the interface.2

Email management

Folders, flags, categories, rules and attachments.3

Contacts

Address Book, contact groups, import and export.4

Calendar

Appointments, meetings, invitations and sharing.5

Tasks

Task priorities, due dates, folders and assigning.6

Notes and journal

Taking notes, Journal, time tracking.7

Rules and automation

Advanced rules, out-of-office, Quick Steps.8

Data and security

Backup, archiving, passwords, encryption, spam.9

Integration

Office apps, Microsoft Teams, delegating access.10

Troubleshooting

Common issues, performance tips and resources.

Detailed course content

Topics covered in each part.

1. Introduction to Microsoft Outlook

✓Overview of Microsoft Outlook✓Exploring the Outlook interface✓Customizing the Outlook interface

2. Email management

✓Creating, sending and receiving emails✓Organizing and managing emails in folders✓Using flags, categories and rules✓Managing attachments

3. Contacts and address book

✓Creating and managing contacts✓Using the Address Book✓Contact groups and distribution lists✓Importing and exporting contacts

4. Calendar and scheduling

✓Navigating the Outlook calendar✓Creating, editing and deleting appointments and events✓Scheduling meetings and inviting attendees✓Sharing calendars and viewing other calendars

5. Tasks and to-do lists

✓Creating and managing tasks✓Setting task priorities and due dates✓Using task folders and categories✓Assigning tasks to others

6. Notes and journaling

✓Taking and organizing notes✓Using the Outlook Journal✓Linking items to journal entries✓Tracking activities and time management

7. Rules and automation

✓Creating advanced email rules✓Managing out-of-office messages✓Auto responders and templates✓Using Quick Steps for automation

8. Data management and security

✓Backing up and archiving Outlook data✓Protecting Outlook with passwords✓Encrypting email messages✓Managing junk email and spam

9. Integration and collaboration

✓Integrating Outlook with other Microsoft Office applications✓Using Outlook with Microsoft Teams✓Sharing calendars, delegating access

10. Troubleshooting and tips

✓Common Outlook issues and how to resolve them✓Tips for optimizing Outlook performance✓Resources for further learning and support

Course assessment

✓Weekly quizzes to assess understanding✓Hands-on projects to apply knowledge✓Final project: a professional document showcasing Outlook skills

Support and salient features

Career support and classroom features that come with the course.

Staffing support

✓Resume preparation✓Mock interview preparation✓Phone interview preparation✓Face to face interview preparation✓Project and technology preparation✓Internship with internal project work✓Externship with client project work

Our salient features

✓Hands-on labs and homework✓Group discussion and case study✓Course project work✓Regular quiz and exam✓Regular support beyond the classroom✓Students can re-take the class at no cost✓Dedicated conference rooms for group project work✓Live streaming for remote students✓Video recording to catch up on a missed class

Explore more training

See other programs, funding options and the class schedule. All training programs Education grant program Upcoming classes

Ready to master Microsoft Outlook?

Call 847-350-9034 or book an appointment to talk about this course and funding options.Book an appointment Call 847-350-9034 Education grant program

Ten parts of the course

From the Outlook interface to troubleshooting.1

Introduction

Overview, exploring and customizing the interface.2

Email management

Folders, flags, categories, rules and attachments.3

Contacts

Address Book, contact groups, import and export.4

Calendar

Appointments, meetings, invitations and sharing.5

Tasks

Task priorities, due dates, folders and assigning.6

Notes and journal

Taking notes, Journal, time tracking.7

Rules and automation

Advanced rules, out-of-office, Quick Steps.8

Data and security

Backup, archiving, passwords, encryption, spam.9

Integration

Office apps, Microsoft Teams, delegating access.10

Troubleshooting

Common issues, performance tips and resources.

Detailed course content

Topics covered in each part.1

Introduction to Microsoft Outlook

✓Overview of Microsoft Outlook✓Exploring the Outlook interface✓Customizing the Outlook interface2

Email management

✓Creating, sending and receiving emails✓Organizing and managing emails in folders✓Using flags, categories and rules✓Managing attachments3

Contacts and address book

✓Creating and managing contacts✓Using the Address Book✓Contact groups and distribution lists✓Importing and exporting contacts4

Calendar and scheduling

✓Navigating the Outlook calendar✓Creating, editing and deleting appointments and events✓Scheduling meetings and inviting attendees✓Sharing calendars and viewing other calendars5

Tasks and to-do lists

✓Creating and managing tasks✓Setting task priorities and due dates✓Using task folders and categories✓Assigning tasks to others6

Notes and journaling

✓Taking and organizing notes✓Using the Outlook Journal✓Linking items to journal entries✓Tracking activities and time management7

Rules and automation

✓Creating advanced email rules✓Managing out-of-office messages✓Auto responders and templates✓Using Quick Steps for automation8

Data management and security

✓Backing up and archiving Outlook data✓Protecting Outlook with passwords✓Encrypting email messages✓Managing junk email and spam9

Integration and collaboration

✓Integrating Outlook with other Microsoft Office applications✓Using Outlook with Microsoft Teams✓Sharing calendars, delegating access10

Troubleshooting and tips

✓Common Outlook issues and how to resolve them✓Tips for optimizing Outlook performance✓Resources for further learning and support11

Course assessment

✓Weekly quizzes to assess understanding✓Hands-on projects to apply knowledge✓Final project: a professional document showcasing Outlook skills

Support and salient features

Career support and classroom features that come with the course.1

Staffing support

Our salient features

Explore more training

See other programs, funding options and the class schedule.All training programs Education grant program Upcoming classes

Ready to master Microsoft Outlook?

Call 847-350-9034 or book an appointment to talk about this course and funding options.Book an appointment Call 847-350-9034 Education grant program