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Time:24 hours




Prior Project Management Education or Experience is required.


Course overview:


In this CSM certification training course, you acquire the specific skills, behaviors and the mindset necessary to become a successful Certified ScrumMaster and servant leader. Through training, practice sessions and role-playing activities, you learn the fundamentals of Agile and Scrum to create customer satisfaction with the continuous delivery of high-value software



Introducing Agile Principles

  • Defining Agile values and principles

  • Contrasting Waterfall and Agile product-development philosophies

  • Confronting the challenges of adopting Agile

  • Creating a cross-functional team


Defining the Scrum Framework


Adopting Scrum

  • Defining the core Scrum Framework

  • Core Scrum team, artifacts and ceremonies

  • Adapting traditional business process to Scrum

  • Applying core Scrum Values


Scrum Roles, Ceremonies and Artifacts


Introducing the Core Scrum Roles

  • Outlining the three roles: ScrumMaster, Product Owner and Development team

  • ScrumMaster: performing as a servant leader to the team

  • Product Owner: developing the product vision and backlog

  • Development team: delivering the product increment


Defining the Core Scrum Ceremonies

  • Refining the Product Backlog

  • Holding the Sprint Planning meeting

  • Hosting the Daily Scrum

  • Leading Sprint Reviews

  • Facilitating successful Sprint Retrospectives


Detailing the Core Scrum Artifacts

  • Creating the Product Backlog

  • Implementing the Sprint Backlog

  • Defining the Definition of Done

  • Developing potentially shippable product increment


Refining the Product Backlog


Iterating the Product Backlog

  • Developing the Product Vision

  • Building the Product Backlog

  • Continuously refining the Product Backlog


Refining Product Delivery

  • Comparing iterative and incremental delivery

  • Decomposing Epics into features and stories

  • Releasing products with Minimal Marketable Features

  • Estimating and Prioritizing Product Backlog Items


Creating user stories

  • Writing user stories with the Connextra format

  • Evolving product requirements

  • Applying frameworks to focus user stories

  • Developing products with progressive elaboration

  • Defining appropriate acceptance criteria

  • Removing user stories when appropriate


User story estimating

  • Sizing user stories

  • Estimating effort and business value level through relative measurement

  • Comparing and contrasting affinity and planning poker estimation techniques

  • Breaking user stories into tasks


Prioritizing the Product Backlog

  • Ranking product backlog item priority at the release, product and project level

  • Utilizing prioritization techniques and frameworks

  • Identifying high-priority items for sprint planning


ScrumMaster Responsibilities to the Team


Growing the Scrum team

  • Enforcing the Scrum process

  • Establishing team working agreements

  • Removing Impediments

  • Becoming an Agile coach for your team


Ensuring long-term success

  • Continuously improving the team

  • Reporting appropriate metrics

  • Managing and reducing external dependencies

  • Adopting best practices for software engineering

  • Acting as an Agile champion in your organization


Who should go for this course?


Practicing ScrumMasters, Product Owners, members of Scrum Development teams and anyone who needs to appreciate the role and competencies required of a ScrumMaster. A basic knowledge of Agile is assumed.



Special notes:


  • Exam simulation + Quizzes will be provided


For more info contact ITEXPS

Scrum Master

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